CELTIC HOLIDAYS ā€“ CROFT HOLIDAY PARK

Title text - Park Accessibility

Croft Holiday Park – Your questions answered

What is the public transport provision?
Although there is no public transport available directly from the Park, there is a regular bus service to most main towns within Pembrokeshire from either Templeton, which is just a mile and a half away, or Narberth, 5 miles away.

Is a collection service available from local transport links?
Although we are not able to provide a collection service available from local public transport links, we would be more than happy to supply visitors with a list of local taxi companies.

Can delivery provisions be arranged?
Delivery of groceries can be arranged from one of the supermarket / delicatessens in Narberth. In the town, there are also all other facilities which you would expect, including a Post Office, banks, pubs, and a number of cafes and shops.

Does the Reception and Clubhouse have car parks with allocated bays?
The main car park at Reception and the Clubhouse does not at present have specifically allocated bays. Although there is ample parking directly outside all publicly accessible buildings.

Do specific pitches have parking alongside?
Virtually all pitches at the site have an area for parking alongside.

Are there undulating roads with no speed bumps but with hazard markers?
Most of the roads at Croft Holiday Park are flat. There are some speed bumps on certain roads, and virtually no hazards. The speed limit for all vehicles on site is strictly 5mph.

How many steps are there to the main entrance?
There are no steps or ramps to the Reception area or the Clubhouse – both are located on the ground floor.

Is there a ramp to the main entrance?
There is a very gently inclining ramp at the main entrance to the Clubhouse and Reception.

Is assistance in settling in available?
If visitors require assistance in settling in, they should contact Reception as soon as they are able.

Are there automatic or revolving doors?
There are no automatic or revolving doors in any of the publicly accessible buildings.

Is the ground level throughout?
Due to the rural nature of Croft Holiday Park, we can not guarantee that the ground is level throughout. The Park is sited, however, on 'flat' land, with only one area which has road access which is sloping.

Does the family changing room have level access to the shower/s?
There are two small steps into the showering area.

Is there an accessible unisex toilet within the Reception area/ Clubhouse?
There is a unisex toilet within the Reception area/Clubhouse at Croft Holiday Park, and all same sex toilets are on the ground floor, and are easily accessible.

Are there steps between levels on the ground floor?
There are no steps between levels on the ground floor.

How many stories are there?
All publicly accessible areas at Croft Holiday Park are arranged on the ground floor.

Does the park have both caravan holiday home and touring pitches?
Croft Holiday Park currently has 90 static holiday homes of which 6 are for hire, 47 plots with electric hook up, and 8 touring pitches without electric hook up.

How many caravans have ramp access and a spacious interior?
None of the hire fleet at Croft Holiday Park have ramp access, although all of the holiday homes have spacious and uncluttered interiors.

Are floors and rooms clearly signed with raised numbers?
All rooms are clearly marked, although at present, they do not have raised numbers.

Is there good colour contrast to floor, walls and doorways?
The Reception and Clubhouse areas at Croft Park have been recently refurbished and bright and distinctive colours are used throughout the buildings.

Are there bedrooms adapted for wheelchair users?
There is no hire fleet adapted for wheelchair users at Croft at present.

Are assistance dogs welcome?
Visitors are more than welcome to bring assistance dogs to Croft Holiday Park.

Is a'free run' area allocated for dogs?
At Croft Park there is a great deal of open land on which you can walk your dogs. We do, however, have a strict policy that all dogs should remain on the lead at all times.

Is there a 24 hour service?
Although Reception is only open from 10am until 5pm, the Bar is open on most nights. When no one is actually staffing the site, there is an emergency phone number on which visitors can get a hold of the owners.

Is waitress service available?
There is no restaurant facility at Croft Park.

Are corridors in the reception and clubhouse well lit?
There are no corridors in the Reception, Club or Arcade – the rooms themselves are well lit.

Is there an accessible toilet in a public area?
There is an accessible toilet within the main building close to the bar.

Are mobile phone networks available?
Most mobile phone networks (including Vodafone and Orange) have network service at Croft Holiday Park.

Is there internet access at Croft Holiday Park?
Wi-Fi is available for an additional charge across the majority of the Park.

Can wheelchairs be hired?
Although wheelchairs cannot be hired from the site itself, there is a facility in a nearby town which hires out both manual and electric chairs.

Are staff trained in disability awareness?
Many of the staff at Croft Park have been trained in disability awareness, and there is an ongoing training programme.

Is accessible information available? Menus – large print brochures – audio – Braille?
We have tried to make all of our literature and web sites accessible to all, however, upon request we can send out large print versions.

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